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Frequently Asked Questions

What is the ShoreShade?
ShoreShade® is a revolutionary sunshade that is lightweight, easy to use, and packed with exciting features. Sit back and relax under a cool blanket of shade as the ShoreShade’s lightweight fabric sail calmly floats in the breeze. With no assembly required, ShoreShade takes less than 1 minute to set up and is a sure bet to maximize your relaxation and family time!

See all of ShoreShade’s exciting features here!

Are there other colors?

We currently have two unique and stylish colors for you to choose from— Ocean Blue & Bright Orange! You can check them out here!

What kind of sun protection does the ShoreShade have?
ShoreShade’s 8ft x 8ft fabric sail blocks up to 95% of UV rays, giving you up to 70% more shade area than a traditional beach umbrella!
How big of a drink can the cupholder fit?
Our integrated cup holders fit everything from slim cans to oversized tumblers.
How much noise does it make in the wind?
The ShoreShade is near-silent—even in high wind! We should have named it the ShhhoreShade!
What if there is no wind?

The ShoreShade™ is designed to function in winds of just 2-3mph. For optimal functionality in those rare instances of calm air, each ShoreShade™ comes standard equipped with a Cabana-Mode kit including two stakes that attach to the rear of the sail. Wind picking up again? Simply unhook the stakes and let it fly!
Please refer to the optional step #4 in the following link for no-wind set up instructions here!

What’s included in my purchase?
Each ShoreShade comes standard equipped with everything you’ll need including the complete ShoreShade sunshade, an embroidered carrying bag with pocket and shoulder strap, a sand tool (used during setup), two (2) attachable cup holders, and two (2) stakes for low wind applications.
How do I set up my ShoreShade? Is it hard to do?

You will not believe how easy it is to set up your ShoreShade! Each ShoreShade can be easily set up by a single person in under one minute by following these steps here!

Is there a warranty?

Absolutely. We proudly stand behind our product and offer a market leading warranty on all ShoreShades. Each ShoreShade is covered by a two (2) year limited warranty from the date of purchase by the original owner against any defects in material and workmanship when subjected to normal use. We know that accidents happen — our modular design makes replacing parts simple, with just a Phillips head screwdriver you can replace nearly all ShoreShade components in a matter of minutes.

My ShoreShade is broken/ripped—help!
If you encounter an issue with your ShoreShade, please contact Helpin12@shoreshadesails.com. You can expect to hear from our Augusta, GA-based Team within 12-hours.
How can I contact customer support?
Customer support can be reached at Helpin12@shoreshadesails.com. As the email address suggests, our Augusta, GA-based Team strives to respond to each inquiry within 12 hours.
How much is shipping?
When you purchase a ShoreShade, shipping and returns are free!
How long does delivery/shipping take?

The ShoreShade Team strives to ship all orders within 24 hours of payment receipt. Each ShoreShade is shipped via expedited 3-day shipping, so you won’t have to wait to get your hands on one!

What countries do you ship to?

We currently ship anywhere in the lower 48 United States. For any questions regarding shipping, please contact GetShade@shoreshadesails.com.

Can I buy ShoreShade in stores?
No. In order to ensure that you receive the highest quality product and proper customer service, every ShoreShade is shipped directly from us to you.