Frequently Asked Questions
What is the ShoreShade?
ShoreShade® is a revolutionary sunshade that is lightweight, easy to use, and packed with exciting features. Sit back and relax under a cool blanket of shade while the ShoreShade’s lightweight fabric sail calmly floats in the breeze. With no assembly required, ShoreShade takes less than 1 minute to set up and is a sure bet to maximize your relaxation and family time!
See all of ShoreShade’s exciting features here!
Are there other colors?
We currently have three unique and stylish colors for you to choose from – Ocean Blue, Sunrise Orange, and Cosmic Purple! You can check them out ~here!
What kind of sun protection does the ShoreShade have?
How big of a drink can the cupholder fit?
How much noise does it make in the wind?
What if there is no wind?
The ShoreShade® is designed to function in winds of just 2-3mph. For optimal functionality in those rare instances of calm air, each ShoreShade® comes standard equipped with a Cabana-Mode kit including two stakes that attach to the rear of the sail. Wind picking up again? Then simply unhook the stakes and let it fly!
Please refer to the optional step #4 in the following link for no-wind set up instructions here!
What’s included in my purchase?
How do I set up my ShoreShade? Is it hard to do?
You will not believe how easy it is to set up your ShoreShade! Each ShoreShade can be easily set up by a single person in under one minute by following these steps here!
Is there a warranty?
Absolutely. We proudly stand behind our product and offer a market leading warranty on all ShoreShades. Each ShoreShade is covered by a two (2) year limited warranty from the date of purchase by the original owner against any defects in material and workmanship when subjected to normal use. We know that accidents happen — our modular design makes replacing parts simple, with just a Phillips head screwdriver you can replace nearly all ShoreShade components in a matter of minutes.
My ShoreShade is broken/ripped—help!
How can I contact customer support?
How much is shipping?
How long does delivery/shipping take?
What countries do you ship to?
We currently ship anywhere in the lower 48 United States. For any questions regarding shipping, please contact GetShade@shoreshadesails.com.